BUY WITH CONFIDENCE.
This site is a creation of an audio engineer and designer that has been in the audio business for over 30 years. With a background in professional sound reinforcement, he toured the country with several national music acts. In 1973, a retail facility was opened in the Midwest for reconing speakers along with designing, engineering, installing, and selling audio systems. Custom home installations would begin by the late seventies, and these projects would cover from as far south to Florida and as far northwest to Alaska. Many references available upon request.
Thank you for visiting The Speaker Shop. Below you will find our Terms and Conditions. Please feel free to contact us via phone 330-758-6911 or e-mail us at firstname.lastname@example.org Our store hours are 12-6 Tuesday-Friday, 12-4 Saturdays (October through Memorial Day).
PRIVACY and SECURITY POLICY:
We believe in the privacy and security needs of our customers. We hold our customers information in the strictest of confidence. We guarantee that at no time will we divulge our customer's information to anyone, for any reason! This information includes customer name, address, phone number, e-mail address, and credit card information. Information collected by The Speaker Shop is for order verifying, and shipping of customer orders only.
The Speaker Shop may use customer information for marketing purposes in order to notify customers of special sales, promotions, or new products. To be removed from our mailing list, please e-mail us with your name and address.
PAYMENT & RETURN POLICY REGARDING SPEAKER REPAIRS:
Methods of payment for all speaker repairs shipped to our store are limited to money order, cashier's check, or personal/company check only. Checks may require additional time to clear before shipping. Methods of payment for in-store speaker repair transactions are cash, check, money order, cashier's check, MasterCard, or Visa.
All speaker repairs are covered against any defects in workmanship or applied materials for a period of 90-days. This warranty does not cover any damage caused by misuse, abuse, malfunctioning electronics, or acts of God. If a defect is found with the workmanship or applied materials, please contact us immediately via e-mail or phone. Under the warranty period, we will accept the speaker back, repair as needed, and return it to you at no charge. If the speaker was shipped back to us for warranty coverage, and the issue is due to the workmanship or applied materials associated with the original repair, we will refund your return shipping cost by company check. Speakers returned as defective, whose defect cannot be verified, will incur a minimum $18.50 bench diagnostic fee, as well as applicable return shipping costs or sales tax.
Repairs left after 30-days of notification will become property of The Speaker Shop unless correspondence is maintained.
PAYMENT & RETURN POLICY REGARDING NEW PRODUCT SALES:
We do not trans-ship or Internet/mail order any current model 'A' Stock product from the brands offered in our showroom due to the binding agreements we have with our manufacturers. Only if a product is discontinued, used, or closed-out are we able to offer it for sale anywhere in the continental US.
Methods of payment we accept in our store are cash, personal/company check, money order, cashier's check, MasterCard, or Visa. For commercial and educational clients, we will also accept a formally submitted purchase order if you have an existing account with our store in good standing. For custom home or commercial installations, under contract, methods of payment we accept are cash or personal/company check.
All product returns, for any other reason besides manufacturer's defect, are subject to a 20% restocking fee, and the remaining balance will be for store credit only. All non-defective returns must be made within seven business days of original purchase to be accepted. All original packaging, documentation, and accessories must be included, and the product must be in new condition. Defective returns/exchanges are subject to the manufacturer's policy regarding defective merchandise. Special orders and demo/close-out items are final sales.
PAYMENT & RETURN POLICY FOR USED/PERSONAL STOCK ITEMS:
Methods of payment for out-of-area used/personal stock sales are limited to money order, cashier's check, or personal/company check. Checks may require additional time to clear before shipping. Methods of payment for in-store used/personal stock sales are cash, check, money order, cashier's check, MasterCard, or Visa.
All used/personal stock items are checked for defects and are final sales. If a defect is found with a speaker, the return policy and terms regarding speaker repairs, listed above, will apply. If a defect is found with an electronics component, a refund for the full purchase amount will be issued by company check, less sales tax or shipping, upon product's return and verification of defect.
GENERAL PURCHASE INFORMATION & TERMS:
We do not charge sales tax on orders shipped outside of Ohio. A 50% deposit is required for any special order sale. There is $30.00 fee on all returned checks.
At this time, we only offer USPS and UPS Ground Service (Residential or Commercial) to the continental United States. Expedited shipping is gladly accepted upon request.