BUY WITH CONFIDENCE.
This site is a creation of an audio engineer and designer that has been in the audio business for over 30 years. With a background in professional sound reinforcement, he toured the country with several national music acts. In 1973, a retail facility was opened in the midwest for reconing speakers along with designing, engineering, installing, and selling audio systems. Custom home installations would begin by the late seventies, and these projects would cover from as far south to Florida and as far northwest to Alaska. Many references available upon request.
Thank you for visiting The Speaker Shop. Below you will find our Terms and Conditions. Please feel free to contact us via phone 330 758-6911or email us at sales@thespeakershop.com Our store hours are 12-6 Tuesday-Friday, 12-4 Saturdays (October through Memorial Day).
PRIVACY and SECURITY POLICY:
We believe in the privacy and security needs of our customers. We hold our customers information in the strictest of confidence. We guarantee that at no time will we divulge our customer's information to anyone, for any reason! This information includes customer name, address, phone number, email address, and credit card information. Information collected by The Speaker Shop is for order verifying, and shipping of customer orders only.
The Speaker Shop may use customer information for marketing purposes in order to notify customers of special sales, promotions, or new products. To be removed from our mailing list, please email us with your name and address.
RETURNS POLICY:
All products (unless noted on our site) are sold with the full manufacturer's warranty. The warranty period and service varies by manufacturer and product. No returned merchandise will be accepted without a valid return authorization number (RMA) on the shipping label(s). All returned merchandise must be in its original carton with all original packaging and manufacturer's included accessories. Missing accessories (remotes, included cabling, manuals, etc.) will deem the transaction a final sale, and the unit is unreturnable. Merchandise initially shipped (double boxed) must be returned in like fashion. All merchandise warranty cards (if initially provided by the manufacturer) must be left blank. Original merchandise, packaging, and/or accessories must not be defaced or altered in any way. Merchandise returned as defective, whose defect cannot be verified, will incur a minimum $35.00 bench diagnostic fee, as well as a freight charge for return shipment.
Every shipment is packed with extreme care, in brand-new condition, except where noted on used/demo items. The following applies to NEW, FACTORY SEALED ITEMS ONLY: if you are unsatisfied with any item you purchased, contact us to obtain an RMA number, and we will take it back and credit you in full (minus shipping) towards a new item within the first 7 days. If the NEW item you purchased proves to be defective within the first 30 days from original date of purchase, we will exchange it. After the initial 30-day period, please refer to the manufacturer's warranty located in your owners manual. For all returns, the purchaser is responsible for covering the shipping charges back to our store. Properly returned defective merchandise will not incur any restocking fees, and the replacement product will be shipped back at our expense. Any merchandise that arrives damaged requires special attention; in the event this occurs, please contact us at (330) 758-6911 or email us at sales@thespeakershop.com immediately. Thank you.
CANCELLED ORDERS SUBJECT TO A 20% RESTOCKING CHARGE
PAYMENT METHODS:
We do not charge SALES TAX on orders shipped outside of OHIO. We accept Mastercard, Visa, Money Orders, Cashier's Checks and Personal/Company Checks. PLEASE NOTE: We only accept Money Orders, Cashier's Checks and Personal/Company Checks for speaker repairs and products sold from "Nick's Personal Stock" due to the recent increase in fees associated with manually processing credit cards. On In-Store, New, and Demo sales Mastercard and Visa are accepted in addition to the other payment methods. For personal/company checks please allow up to 15 banking days after receipt before your order is processed and shipped.
We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $30.00 fee on ALL RETURNED CHECKS.
SHIPPING METHODS:
At this time, we only offer UPS Ground Service (Residential or Commercial) to the continental United States. Shipping rates are calculated directly from UPS website. No additional charges will be applied to any order. |
